SHIPPING POLICY
Domestic Shipping
Flat Rate Shipping: (Allow 7-10 business days)
PROCESSING TIME
Orders are processed within 3 business day(s) excluding weekends and public holidays. Once the order is placed, please allow 24 to 48 hours for shipping updates to be emailed.
CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us immediately.
EMAIL: D2DPICKLEBALL@OUTLOOK.COM
RETURNS
Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns.
DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.
DAMAGED ORDERS
Dawn 2 Dusk Pickleball is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. boxes.
Orders cannot be shipped to No shipping out of the U.S
CONTACT
For questions about this shipping policy, contact:
Dawn 2 Dusk Pickleball
Email: d2dpickleball@outlook.com