Return Policy 

All paddles have a 15 day trial period from delivery date, – paddles must not be modified or damaged during the trial to be eligible for a refund when returned, shipping a return is the buyer’s responsibility. All returned paddles unless in unused condition will have a 15$ restocking fee.

Warranty Policy:

All paddles and bags have a Limited 1 Year Warranty against manufacturer defects and workmanship of the paddle.

  • Registration is required to be eligible for the warranty policy.

  • Paddles should be registered within the first 14-days of purchase. (If you purchased online your order number is your registration)

  • Warranty is non-transferable and only valid to the original purchaser.

  • Proof of purchase is required (bank & credit card statements can be used).

  • Any warranty replacement product will assume the remainder of the original warranty.

  • Only USA and Canada sales are eligible for warranty replacements.

  • Element6 may exercise the right to judge and determine whether a paddle is covered by our warranty and whether to replace it.

What is not covered by the warranty?

Please note:  If any of the below occurs, reach out to us anyway, we are looking to keep you as a customer. Our policy is quality over quantity..

  • Normal wear and tear, abuse and negligence. Edge guard nicks scratches etc.. scratches scuffs or chips from use.

  • Any modifications made to the paddle after purchasing. (Overgrips, edge guards and stick on weight are not warranty voiding modifications- removing your end cap, cutting the handle down, removing the edge guard etc are warranty voiding actions. )

  • Fading of graphics.

  • Hitting other objects (other than the pickleball) such as the ground or other paddles (this can weaken the paddle or loosen the trim).

  • Not being the original purchaser

  • Buying from a non authorized Element6 dealer

  • Storing your paddle in extreme temps (leaving it in your car)

  • Removing the end cap,

How long should a paddle last?  Paddles themselves depend on how often and how hard you play.  Some individuals like a new paddle every 3 months, others 1 year and some up to 3+ years.  But as with anything, there are wear and tear components.  The edge guard is a protective barrier that adds perimeter weighting (but from normal use will get scraped and eventually loosen from repeated contact with the ground) and need to be replaced.  The grip is another item that over time, again depending on how often you play may need replacement.  These latter points are considered wear & tear.  Not a manufacturers defect.